ESP VERIFICATION
The Sign of a Call Worth Making
On the Phonebook Worth Opening
BENEFITS
Instantly Develop Trust With Viewers
as a brand that we’ve checked the history of - increasing the odds that you’re the contact they give their business to
Get Bumped To The Top Of The List
Since we’ve confirmed that you have a history of caring for your customers, we want you shown first -
Increasing the odds that you’re the contact they give their business to
Shout Outs At Every ESP Giveaway
The Eastern Shore Phonebook commits a minimum of 10% of its net income to donating back to the Eastern Shore community
This is not possible without our advertisers, so they’re given 100% of the credit each time
These giveaways have, most importantly, helped and gifted to a range people throughout the community -
And generated in the millions of views on social media, helping to shape a positive outlook on your brand as one worth supporting
A Cycle That Makes It Easy To Support Local.
REQUIREMENTS
A - Work With Integrity
Consistently acting ethically, with strong moral principles being the foundation of your business
B - Stay Legally Relevant
Maintain and upkeep all required licensing, insurances, certifications and/or other associated with the product/s and/or service/s you provide
C - Make Clear Effort To Right The Wrongs
Mistakes are inevitable. It can be how you react to them that leaves a more lasting impression of your brand
D - Be Honest
In advertising, promotions, agreements made, and in general day to day interactions with customers. Actions should be consistent with words. Otherwise - They’re just positive sounding claims
E - Respect Privacy
Any information collected on your customers / clients should be that which allows you to knowledgably serve them. Data is not to be sold unless otherwise agreed upon with the person/s relevant to said data
DISCLAIMER
ESP (Eastern Shore Phonebook) Verification does not guarantee past history, present or future service of the person, business, and/or entity listed
The Eastern Shore Phonebook’s (ESP’s) representatives have made a reasonable effort to screen verified contacts for feedback from their customers
ESP representatives do not accept liability for the poor service, treatment, cause of loss, and/or other inconveniences caused by any of the contacts shown on this resource
Complaints about a contact on the ESP can be made via The Eastern Shore Phonebook’s Facebook Page
All feedback is taken into account and will be used to either approve / decline ESP Verified status,
And can go so far as to have negatively impactful contacts removed altogether, given enough proof of misconduct within their practice